– Receive and process information from various channels, including voice calls for safety reporting.
– Route safety reports to relevant departments (e.g., Medical, QA).
– Monitor mailbox, triage patient safety reports, and maintain records.
– Handle source documents, update shared folders, and enter data per criteria.
– Obtain consent for follow-ups, assess cases for missing information, and ensure closure.
– Validate cases, prevent duplicate entries, and address data discrepancies.
– Enter and evaluate safety information, assess case seriousness, and perform follow-ups.
– Translate and back-translate safety data as needed.
– Archive and review source records for missing/discrepant data.
– Extract and process safety reports from databases/registries.
– Document reviews, ensure SLA adherence, and maintain data per guidelines.
– Collaborate with quality teams to enhance case quality.
– Attend training, develop skills, and mentor new joiners as required.

What you need to have:

– Graduate in Pharmacy or Life Science
– 1 year of Pharmacovigilance or relevant clinical experience
– Excellent spoken and written Dutch and English proficiency

What we offer:

– Competitive salary and benefit package (cafeteria + annual bonus)
– Training and continuous learning and certification opportunities
– Chance to be part of a rapidly expanding organization
– Multilingual, multicultural environment with native colleagues
– All You Can Move SportPass (at a discounted price)
– Free medical benefit package
– Reimbursable language courses
– Team events, company events
– Relocation package
– High value awards and recognitions